According Unethical Business Practices or Scandals Done by

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According to Kent & Stone (2009), the Body Shop’s first outlet was
opened in UK, Brighton, in 1976, to offer a scope of 25 home-made and hand-mixed
naturally health and beauty products or cosmetics. It rapidly created a good impression
to customers or consumers and were willing to pay for environmentally friendly
products and the organization extended to accomplish a global network of more
than 2,000 outlets. Today the body shop is selling over 300 products and there
are more than 2500 stores worldwide. However, since March 2006 the body shop
was sold to L’Oréal and L’Oréal now owns the
organization (Purkayasth & Fernando, 2007).

1.0  Unethical
Business Practices or Scandals Done by The Body Shop and Its Effect on

As it was stated on The Body Shop international plc (2016),
sources its ingredients just from providers or suppliers who don’t test their ingredients
on creatures or animals and in 1989, it was the main beauty care products company
that started a crusade to stop animal testing in beauty care products. However,
in 2006, L’Oréal still tested new ingredients on creatures (The Guardian 2006)
and this caused a great deal of disarray and uncertainty from the clients to
the organization. In March 2014, clients were mistaken again for body shop in
light of the fact that per Chinese law, items can be randomly selected from the
racks or shelves and tried on creatures, all beauty care products that are
manufactured in another country must be tested on creatures before being made
accessible to customers, Choice Article (2014). Their items in duty- free
stores were at a risk for their items to be randomly tried, the Body Shop removed
the greater part of its items from Chinese air terminals straight after the
article was distributed. That implies the company knew it achieved something
inaccurately. Before offering its items in Chinese airports, the Body Shop
should have first checked if the duty-free items were at risk of being randomly
tried on animals.

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On the body shop site,
the organization expressed that they deliver “natural beauty products”,
the Body Shop global plc (2016). However, they were not by any means genuine in
light of the fact that a portion of the items contain paraben, a few items
contain PEGS, parabens and disodium EDTA which would not pass confirmation (The
Telegraph 2015). As appeared over this demonstrates they are not being
straightforward with their clients, despite the fact that they say the body shop
makes sure that the items it offers genuinely and has a mindful way to deal
with the utilization of chemicals in its items. The truth of the matter is that
the items are not completely produced using natural ingredients.

According to Kent & Stone (2009), As ethical
utilization seems to acquire significant ground, there is a threat that The
Body Shop’s initial rebellious self speaks to a more established, and dated
model of social responsibility. The solid relationship between the organization
and its founder, Anita Roddick, and her family’s nearby relationship with the
organization’s administration, has been a factor in the organization’s battle
to re-adjust and refresh its image notwithstanding expanding customer
acknowledgment and energy about environmental and ethical issues. The
spearheading utilization of natural resources, the advancement of wellbeing and
way of life as a contrasting option to the magnificence business, the shunning
of formal publicizing and advancement never again have the same significance for
more youthful clients like the way they did in the early years of the
organization or when it just started.

Categories: Business


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